Justworks is a professional employer organisation (PEO) that simplifies payroll, benefits, HR, and compliance for businesses. Established in 2012, the company primarily caters to US-based businesses but has extended its services to accommodate international needs through its partnerships and solutions. With a focus on technology-driven service delivery, Justworks provides a user-friendly platform to manage critical HR functions, including international workforce support.
Company profile
- Founded: 2012
- Headquarters: New York City, USA
- Focus areas: PEO services, payroll, HR, compliance, and benefits
- Target market: Small and medium-sized enterprises (SMEs)
- International reach: Supported via partnerships with global service providers
Key global services offered by Justworks
1. International payroll solutions
Justworks enables businesses to manage payroll for remote employees and contractors operating in other countries. While the company does not directly operate in global markets, it facilitates seamless international payroll through its network of global partners. Businesses can ensure compliance with local tax laws and employee regulations while streamlining payment processes.
2. Global contractor management
For companies hiring freelancers or independent contractors abroad, Justworks simplifies onboarding, payments, and compliance. The platform ensures timely payments in local currencies and helps businesses adhere to applicable international labour laws.
3. Benefits administration for global employees
Through its partnerships, Justworks provides access to international benefits such as healthcare, retirement plans, and wellness programmes. These services help businesses maintain competitive packages for overseas staff, improving retention and engagement.
4. Compliance and legal support
Managing a global workforce requires adherence to diverse labour laws and tax regulations. Justworks, in collaboration with its international partners, offers guidance on compliance to protect businesses from legal risks. This includes assistance with contracts, tax filings, and local employment laws.
5. HR support and resources
Justworks offers 24/7 support for HR-related queries. Businesses expanding internationally can rely on expert advice to handle complex workforce issues, cultural differences, and employee relations.
Key features of Justworks’ platform for international use
- Customisable dashboard: Manage payroll, benefits, and compliance in a single interface, designed to handle global complexities.
- Automation: Automates repetitive tasks like payroll processing and tax reporting to save time.
- Multi-currency support: Facilitates payments to international employees in their local currencies.
- Employee self-service: Enables staff to access their pay stubs, benefits, and personal information, ensuring transparency and convenience.
- Data security: Complies with international standards such as GDPR, ensuring secure data handling.
Pros and cons of Justworks international services
Pros
- User-friendly platform: Easy-to-navigate interface ideal for businesses without dedicated HR expertise.
- Comprehensive support: Offers access to a wide range of benefits and compliance solutions through partners.
- Scalable services: Suitable for startups and SMEs planning to expand internationally.
- 24/7 support: Ensures businesses can address HR or payroll concerns at any time.
Cons
- Limited direct presence: Justworks relies on partners for many international services, which may not offer the same level of integration as its domestic offerings.
- No standalone global payroll: International payroll solutions require combining services with other providers.
- Pricing transparency: Costs for international services are not explicitly listed and depend on the partnerships utilised.
Pricing for Justworks international services
Justworks operates on a subscription-based model, typically charging businesses per employee per month. While its domestic plans (starting at $59 per employee/month) are well-documented, international service costs vary based on the specific requirements and third-party involvement. Custom quotes are provided for global solutions.
Verdict
Justworks is a reliable partner for businesses navigating the complexities of global expansion.
While its international services are largely reliant on third-party providers, the platform’s simplicity and robust support infrastructure make it a strong contender for small and medium businesses.
For those seeking a user-friendly HR solution that supports international hiring, Justworks offers a solid foundation with room for scalability.
Businesses should evaluate specific needs and compare Justworks’ offerings with competitors to ensure the best fit for their global operations.
Alternatives
FAQ
Justworks is best suited for small to medium-sized enterprises (SMEs) looking to streamline HR, payroll, and compliance processes, especially those expanding globally or hiring international contractors.
No, Justworks does not assist with setting up legal entities in foreign countries. Businesses requiring this service may need to consult with a global PEO or a legal advisory firm.
The platform offers features that automate payroll and HR processes, reducing the need for manual intervention across time zones. Additionally, 24/7 support ensures that assistance is available regardless of location.
Yes, Justworks supports integrations with various third-party tools to enhance functionality, particularly for businesses with international operations. These integrations can include accounting software, compliance platforms, and communication tools.
Justworks offers reporting tools that allow businesses to track international payroll, tax obligations, and workforce metrics, helping them manage global operations more effectively.
The platform currently operates primarily in English. However, employees in other countries can access self-service features to manage their details, and businesses can inquire about additional support for non-English speakers.
Justworks supports businesses across various sectors, including technology, consulting, marketing, and other industries that commonly employ remote international workers or contractors.
No, Justworks does not provide cultural training. Companies seeking to bridge cultural gaps may need to engage specialised consultants or training providers.
Justworks facilitates payments via wire transfers and direct deposits, ensuring employees and contractors receive wages in their preferred currencies.
While Justworks can support temporary workers through contractor management solutions, businesses may need to consult additional experts for visa and local work permit requirements.