PeoplePay review – Global expansion services explained

If your business operates internationally, managing payroll, compliance, and employee benefits can be complex and time-consuming. PeoplePay offers tailored solutions to simplify these challenges. This review provides an in-depth look at PeoplePay services and company profile to help you decide if it meets your global payroll and HR needs.

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Company profile

PeoplePay positions itself as a global payroll and HR solutions provider, delivering end-to-end services to streamline compliance, payroll, and workforce management. Their innovative technology and local expertise enable businesses to navigate complex labour laws and regulations seamlessly.

Core services

1. Global payroll solutions

PeoplePay specialises in managing payroll across multiple countries. Key features include:

  • Multi-country payroll: Consolidate payroll across different geographies into a single platform.
  • Compliance management: Ensures payroll adheres to local laws, tax regulations, and reporting standards.
  • Real-time reporting: Offers actionable insights into payroll costs and trends across regions.

2. Employer of Record (EOR) services

Through EOR services, PeoplePay can act as the legal employer in countries where businesses lack a local entity. This includes:

  • Managing employment contracts.
  • Handling employee onboarding, benefits, and payroll.
  • Ensuring compliance with local employment laws.

3. HR management support

PeoplePay integrates HR functionalities into their platform, offering:

  • Employee record management.
  • Leave and absence tracking.
  • Performance management tools.

4. Tax and compliance solutions

With PeoplePay, businesses can:

  • Ensure accurate tax deductions and filings.
  • Simplify compliance audits with automated record-keeping.
  • Access local expertise to adapt to regulatory changes.

5. Employee benefits administration

PeoplePay provides tailored benefits packages that align with local requirements and employee expectations. These include:

  • Pension and retirement schemes.
  • Health insurance plans.
  • Other statutory and optional benefits.

Technology and platform

PeoplePay’s cloud-based platform offers a user-friendly interface with integrated payroll, HR, and compliance features. Key highlights include:

  • Customisable dashboards: Tailored for different roles, such as HR managers and finance teams.
  • Mobile app: Enables employees to access payslips, manage leave, and update personal details on the go.
  • Data security: Advanced encryption ensures that sensitive employee data is protected.

Pros and cons

Pros

  • Comprehensive solutions: Offers payroll, EOR, HR, and compliance services under one roof.
  • Global reach: Excellent for businesses operating in multiple countries.
  • Local expertise: Ensures compliance with country-specific regulations.
  • Scalable: Suitable for small businesses and large enterprises alike.

Cons

  • Cost structure: May be more expensive than local providers for businesses with minimal international operations.
  • Onboarding complexity: Initial implementation can take time for larger organisations.

PeoplePay pricing

PeoplePay’s pricing is based on the number of employees, countries covered, and the range of services utilised. While specific costs are not disclosed publicly, businesses can expect:

  • Per employee, per month charges: Tailored to payroll and HR requirements.
  • Custom quotes: Available for organisations with complex needs.

Request a quote from PeoplePay directly to get a clearer picture of how its pricing compares to other providers.

Is PeoplePay right for your business?

PeoplePay is an ideal solution for businesses with global operations that need a reliable partner for payroll, HR, and compliance.

Its robust technology, coupled with local expertise, makes it a strong contender in the international payroll space.

However, businesses with limited international requirements may find local providers or smaller-scale solutions more cost-effective.

For organisations seeking a scalable, comprehensive solution to simplify global payroll and compliance, PeoplePay stands out as a reliable choice.

FAQ

What industries does PeoplePay cater to?

PeoplePay serves a wide range of industries, including technology, manufacturing, retail, healthcare, and professional services. Its flexibility makes it suitable for any business managing an international workforce.

Does PeoplePay offer multilingual support?

Yes, PeoplePay provides multilingual support for both its platform and customer service, ensuring accessibility for diverse teams worldwide.

How long does it take to implement PeoplePay’s services?

Implementation times vary depending on the complexity of your business needs, such as the number of countries involved and the range of services required. Typically, implementation is completed within a few weeks to a few months.

Can PeoplePay handle contractor payments?

Yes, PeoplePay offers solutions for managing payments to contractors, ensuring compliance with local tax laws and regulations.

Is training provided for using the PeoplePay platform?

PeoplePay offers training and onboarding support to help businesses and employees effectively use the platform. Training sessions can be customised based on the company’s specific requirements.

Does PeoplePay integrate with existing HR systems?

Yes, PeoplePay supports integrations with popular HR and accounting platforms, making it easier to synchronise data across systems.

What support is available for businesses during audits?

PeoplePay assists businesses with detailed reporting and compliance documentation, simplifying the process of responding to audits and regulatory reviews.

Can PeoplePay manage expatriate payroll?

Yes, PeoplePay specialises in expatriate payroll management, ensuring compliance with international tax treaties and managing dual payroll requirements.

What options are available for employee self-service?

PeoplePay’s platform includes a self-service portal where employees can access payslips, update personal information, manage leave requests, and view tax documents.

Are custom reports available?

PeoplePay offers customisable reporting features that allow businesses to generate tailored reports based on their specific operational or compliance needs.

What kind of customer support does PeoplePay provide?

PeoplePay offers 24/7 customer support via phone, email, and chat to ensure timely assistance for businesses across different time zones.

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